APPOINTMENTS MISSED could mean being removed from our patients list - see revised policy on Appointments page. +++ See our new Self-Health corner at SAMC - check your height, weight, and blood pressure confidentially and get advice if necessary. + see latest news from KCC on the medical centre at the Southborough Hub.

Repeat Prescriptions

There are 3 ways to request repeat prescriptions:

1. Online
2. On the phone 
3. At the medical centre

unused medicines cost YOUR NHS money that can be invested elsewhere

1. Online
‘Once off’’ registration also gives you online access to booking appointments and a summary of your medical records.
To register: visit SAMC and bring:

  • photo ID e.g. passport or driving licence, (or if you don't have photo ID, a paper copy of your driving licence), for governance and confidentiality reasons
  • a completed form 23. Existing Patient - Online Services Application & Consents to additional SAMC services. We are also taking this opportunity to offer you additional services to help our communications with you
  • We give you your registration ID details and you complete your registration online by clicking the icon below then clicking on REGISTER, and following the prompts

To use the system: click this icon, then either click 'Register' (as described above), or 'Sign in' when you want to request a repeat prescription.
* Allow 3 full working days (not weekends/public holidays) from requesting a repeat to its collection. Address any queries regarding collection to your chosen pharmacy - not SAMC

2. On the phone (‘prescription ordering direct’ – POD)
To use this service: call 01732 375262, Monday to Friday from 08.00 to 16.00
It is managed for SAMC by NHS West Kent CCG whose team has online access to SAMC records. Requested repeat prescriptions through them are sent electronically to your doctor for signing and forwarding electronically to the pharmacy where you want to collect your medication.
Click here for further information
* Allow 3 full working days (not weekends/public holidays) from requesting a repeat to its collection. Address any queries regarding collection to your chosen pharmacy - not SAMC

3. At SAMC
To use this service: put your white prescriptions request slip into the grey box just inside the front door of the medical centre. 

  • collect the prescription from the surgery (during opening hours). Allow 2 full working days (not weekends/public holidays), or
  • leave a self-stamped addressed envelope at Reception team and we’ll post it back to you (allow extra time for postal delays). Allow 2 full working days (not weekends/public holidays)or
  • ask us to send the completed prescription to a local pharmacy, where you can collect your medication (When choosing your pharmacist be aware that your choice will be changed on our records unless you advise us this is a one-off arrangement). Allow 3 full working days (not weekends/public holidays).


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